Refund Policy

Refunds:  We do not offer refund on our accessories but will offer replacement, exchange or credit.  We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.  

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@babe.com.hk. If your return is accepted, we’ll send you an authorization number, as well as instructions on how and where to send your package. We recommend sending return items via courier or registered airmail with a tracking option.  Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@babe.com.hk.

 

Damages and issues:  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges:  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.